PRIVACY
POLICY

INFORMATION WE COLLECT Depending on how you interact with DULY & CO., we may collect: Name Email address Phone number Billing address Shipping address Order details Payment-related information required to process transactions Device and browser information Website usage information Customer service communications Information you voluntarily provide to us HOW WE USE YOUR INFORMATION We may use your information to: Process orders Process payments Deliver products Provide customer support Process returns and exchanges Send order and shipping updates Prevent fraud and misuse Improve our website and services Understand website usage Comply with applicable laws Send promotional communications where permitted PAYMENT INFORMATION Payments may be processed through third-party payment service providers. DULY & CO. may not directly store complete payment-card information where payment processing is handled by such providers. Such providers may process information according to their own terms and privacy policies. SHARING INFORMATION We may share relevant information with trusted service providers where reasonably necessary to operate our business, including payment providers, logistics partners, technology providers, hosting providers, analytics providers, customer-support providers, marketing providers, professional advisers, and government authorities where legally required. We do not sell personal information as a product. COOKIES Our website may use cookies and similar technologies for website functionality, preferences, analytics, security, and marketing. Disabling certain cookies may affect website functionality. DATA SECURITY We take reasonable technical and organisational measures intended to protect personal information. However, no online system, transmission, or storage method can be guaranteed to be completely secure. THIRD-PARTY WEBSITES Our website may contain links or integrations to third-party websites and services. DULY & CO. is not responsible for privacy practices of third-party websites that we do not control. YOUR RIGHTS Depending on applicable law, you may have rights regarding your personal information, including rights relating to access, correction, consent, withdrawal of consent, deletion, or grievance redressal. Requests may be sent to: hello@dulyandco.com GRIEVANCES Privacy-related complaints or concerns may be submitted to: DULY & CO. hello@dulyandco.com DULY & CO.