TERMS OF
SERVICE

DULY & CO.
Legal entity: Duly and Co.
Address: 1704, Tower 4, Sector 104, Gurugram - 122006
Email: support@dulyandco.com

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent purposes
• Provide false or misleading information
• Attempt to interfere with website security
• Introduce malicious code
• Scrape, copy, or exploit website content without permission
• Attempt to gain unauthorised access to our systems
• Abuse promotional offers or ordering systems

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements, and other information are accurate.

Minor variations may occur due to lighting, photography, manufacturing processes, fabric characteristics, or individual screen settings.

Products are subject to availability.

Displaying a product on our website does not guarantee that it will remain available.

We may limit quantities or discontinue products without prior notice.

When you place an order, you confirm that the information provided is accurate and that you are authorised to use the selected payment method.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, payment issues, product availability, pricing or listing errors, duplicate or unusual orders, incorrect customer information, or abuse of promotional offers.

If payment has already been received for an order that we cancel, the applicable amount will be refunded.

Prices displayed on the website are subject to change.

The price applicable to your order will generally be the price displayed when the order is successfully placed, subject to correction of genuine errors.

Payments may be processed by third-party payment providers.

An order may not be processed until successful payment confirmation is received.

Shipping and delivery are governed by our Shipping & Delivery Policy.

Estimated delivery dates are not guaranteed unless expressly confirmed by DULY & CO.

Returns and exchanges are governed by our Returns & Exchange Policy.

All website content, including the DULY & CO. name, logos, graphics, product designs, photographs, videos, copy, illustrations, and website layout, is owned by or licensed to DULY & CO., unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially exploit such content without prior written permission.

Our website may use third-party services for payments, delivery, analytics, marketing, hosting, and other business functions.

Your use of those services may also be subject to their respective terms and policies.

Promotional offers may be subject to additional terms.

We reserve the right to modify, suspend, or withdraw a promotion where reasonably necessary, subject to applicable law.

To the maximum extent permitted by applicable law, DULY & CO. shall not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer right, warranty, remedy, or liability that cannot legally be excluded or limited.

We may update these Terms from time to time. The updated version will be posted on this website with the applicable revision date.